FAQ

What is included in my purchase?

You will receive a downloadable PDF that includes a link to your purchased product, how to guides, and purchased template.

What is editable on my template?

Editable elements will vary depending on the template purchased. Each template shows editable elements under product images on product page.

When will I receive my digital product?

Your digital product is an instant download. You will receive an email with a download link to your product soon after purchase.

What is a digital product?

A digital product is any item or service that exists in a digital format and can be delivered electronically.

How do I share my finished invite after editing?

You have multiple ways you are able to share your finished invites. You are able to print, share via email or even text. We include a “Ways to Share” guide within your purchase that will walk you through the steps on how to share your beautiful invite.

What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, and American Express.

What should I do if I encounter a bug or technical issue with my product?

If you encounter a bug or technical issue, please report it through our "Contact Support" feature on our website. Provide as much detail as possible so we can assist you promptly.